Brett's Truck Parts
17 Craftsman Ave,
Berkeley Vale
NSW 2261
Mon - Fri, 8am - 4:30pm
Saturday, 8am - 11:3am
Sunday, CLOSED
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AGRIFAC 7234300
AHLMANN 4148842A
AIRPUR LFH8593
AMA-AGRICULTURAL 51838
AMAZONE SF7234300
ARTEC 301608000055
ARTEC 306608000055
ATLAS-COPCO 3216921400
Baldwin B9601
BOMAG 05710640
BOMAG 5710640
BOSS BS03025
CARQUEST 96439
CASAGRANDE 7111053425
CASAGRANDE 7111054725
CLAAS 0013022760
CLAAS 0013022761
CLAAS 13022760
CLAAS 13022761
COMACCHIO 33021003
DEUTZ 01174421
DEUTZ 01181749
DEUTZ 01182552
DEUTZ 01183574
DEUTZ 01183575
DEUTZ 012153180
DEUTZ 1174421
DEUTZ 1181749
DEUTZ 1182552
DEUTZ 1183574
DEUTZ 1183575
DEUTZ 12153180
DIECI BHC5032
DYNAPAC 4700903942
DYNAPAC 903942
EUROPOWER 398490530
EUROPOWER 6321383
EVRARD CA75AA8003
EXTEC EN9319
GREGOIRE 170072
GREGOIRE 170199
HAMM 00234451
HAMM 002344865018
HAMM 234451
HAMM 234486
HAULOTTE 2326001720
KAESER 897000
KEESTRACK 102609
KLEMM 47265
KRAMER 1000129597
KRAMER 1000167497
LINDE 0009831629
MANITOU 52587875
MANN & HUMMEL W96247
MATROT 242444000
MATROT AUT151058
MECALAC 537A0217
MECALAC E537A0217
MERLO D00053
METSO 803414
NEUSON 1000290304
NEW HOLLAND 47668666
NORMET 56017247
ONERGYS 30001711
ONERGYS 30003400
POWERSCREEN 6690684
PRAMAC PED00182
PRAMAC PED01174421
PRECICULTURE MA0009
RIGITRAC 20134
SANY B222100000420
SCHAEFFER 980021003
SCHOPF 43611
SENNEBOGEN 027026
SENNEBOGEN 28822
SENNEBOGEN 3752028822
SF-FILTER SP43007
SOILMEC 50971012
TLD 503340811
VETUS 178508
VOGELE 4912911424
Volvo 21640514
Volvo 3831226
Volvo SO040
Volvo VOE17457469
WEICHAI-BAUDOUIN 1000736512
WIRTGEN 2185117
WIRTGEN 2185177
WIRTGEN 234486
WISMET WOS25630
XCMG 800101346
XCMG 860135411
YUCHAI-WATYUAN 6301012240C
WARRANTY FORM
MAKE SURE YOU READ TERMS FIRST >
Download your warranty form by clicking the link below.
Warranty is for a period of 12 months or 20,000 kilometres from the date of sale, whichever occurs first.
TO CLAIM WARRANTY,
YOU WILL BE ISSUED WITH A REPLACEMENT ITEM EITHER WAY
YOU WILL NOT BE ISSUED A REFUND FOR THE ITEM !!
WE RESERVE THE OPTION TO REPLACE OR REPAIR !
THERE IS 2 WAYS TO HANDLE THIS,
Terms
Brett's Truck Parts warrants each part supplied and delivered to be free, under normal use and maintenance, from defects in material and workmanship according to the warranty conditions during the warranty period.
The terms of this warranty supersede and exclude all warranties, rights and remedies implied by law to the extent that such warranties, rights and remedies may lawfully be excluded.
Bretts Truck Parts' obligations under this warranty and the Trade Practices Act 1974 are limited to the extent that is lawfully repairing or replacing at Bretts Truck Parts' option the part or any part thereof subject to:
( i ) The part being returned to the place of business.
( ii ) Bretts Truck Parts being satisfied that the part is defective as a result of workmanship or material..
Bretts Truck Parts shall not be liable for damages for loss of profit or use in any circumstances whatsoever.
Exclusions:
Bretts Truck Parts' obligation under this warranty is limited to the credit of the purchase price, or replacement of the original part.
Cost for the removal and replacement of the part is NOT included.
Other fees and charges NOT covered by warranty include, but not limited to the following: Labour, retrieval fees, travel time, mileage, call out fee, incidental expenses, hire of plant, vehicles, machinery, lost time, lost profit, and other miscellaneous expenses.
Bretts Truck Parts require parts for inspection and evaluation by our engineering department, before any warranty undertaking is given.
Parts may be independently inspected and a report produced at our discretion.
Any subsequent report is subject to privacy laws, and will not be forwarded or contents made available to customers.
Bretts Truck Parts staff can not verbally promise to honour any warranty.
Request for warranty should be on your company form designated for this purpose. Relevant copies of invoices and other supporting documentation must be included, along with copy of our invoice where part was originally sold.
Complete the claim and return to Bretts Truck Parts.
Once claim is submitted, further items related to same claim can not be added.
Alternators & Starter Motors:
Alternators and Starter motors are subject to a warranty period of 6 months.
Units subjected to water damage will be rejected immediately.
All our orders are carefully packaged and shipped with Australia Post and other carriers that we might use from time to time.
PROCESSING TIMES
Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day.
SHIPPING TIMES (AUSTRALIA)
Standard 1-5 Business Days
Express 1-3 Business Days
If you choose "STAR" carrier, YOU must supply an actual BUSINESS address, No exceptions
(And FYI a work from home is not an actual BUSINESS address.)
SHIPPING TIMES (INTERNATIONAL)
Standard Shipping 3-20 Business Days
International "DO NOT USE A P.O BOX" You must sign for the actual item(s)
WE DO NOT SHIP CLUTCH KITS "FREE" OVERSEAS ,THIS OFFER IS FOR AUSTRALIA ONLY!
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
IT WILL INCUR A 20% HANDLING SURCHARGE
SEE BELOW.
"ELECTRICAL" ITEMS OR ITEMS ON "SALE" OR "SPECIAL"
OR "SPECIALLY ORDERED IN" ARE NOT RETURNABLE FOR REFUND,
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at parts@brettstruck.com.au. Please note that returns will need to be sent to the following address: 17 Craftsman Ave, Berkeley Vale NSW 2261, Australia
If your return is accepted, there will be a 20% handling fee and all Freight charges are not refunded. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at parts@brettstruck.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). "ELECTRICAL" ITEMS OR ITEMS ON "SALE" OR "SPECIAL" OR "SPECIALLY ORDERED IN"ARE NOT RETURNABLE FOR REFUND. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. You Will Not Be Refunded Any Freight Incurred By Taking This Option.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at parts@brettstruck.com.au.
17 Craftsman Ave,
Berkeley Vale
NSW 2261
Mon - Fri, 8am - 4:30pm
Saturday, 8am - 11:3am
Sunday, CLOSED